How do I join the ITP Rewards Program?
It’s easy. Simply register for the program. It’s free! – Join. The program is open to select ITP dealers.
What do I need to do to earn points?
Points are earned on all qualifying ITP tire and wheel purchases. Your transactions will be automatically processed at the end of each month and posted to your account. For more information visit the Earn page.
What's the difference between the ITP Rewards Program and ITP Reward Points?
When you join the ITP Rewards Program you are registering with us to earn ITP Reward Points. You will be able to redeem the points earned for a variety of rewards including ITP branded gear, gift cards, merchandise, events, experiential adventures, and more. Visit the Redeem page for a list of available items.
Do I earn points for previous purchases?
Any purchases made from the first of the month you join will be eligible. For example, if you join the program on January 17, any purchases made from January 1 to 17 will be eligible and will earn points.
How do I keep track of my points?
You can find your ITP Reward Points balance by checking your Account page. You will also receive monthly email statements, showing how much you’ve earned.
Why can’t I see my points in my account balance
Points are processed monthly and may take an additional 3-4 weeks for processing.
How many points do I need to redeem?
There is a huge selection of ITP branded gear, gift cards, merchandise, events, and experiential adventures to choose from, and each item has a different point value. Visit the Redeem page for details.
Can I cancel a redemption order?
Once orders have been placed, no changes or refunds are permitted. Be sure to double check your order before you submit it.
I haven’t received my redemption order, what do I do?
For all redemption orders, we communicate with you via email. You will always receive a confirmation email once the order is placed and depending on the type of reward you ordered, you may receive additional emails on the shipping status or how to access your order. We recommend you check your email inbox (or junk folder) for the email updates we send you. You can also locate all details of a past redemption by visiting your Account page and following the applicable link or by accessing the ‘My Orders’ section in the Rewards catalog.
I can’t find (or didn’t receive) my Virtual eGift Card or Prepaid FLEX Mastercard.
To initiate a resend of your Virtual eGift Card or your Prepaid FLEX Mastercard, log into your Account. Go to the Account page and scroll down to the Transaction History section. Locate the applicable Redemption Order and click the hyperlink. You will be directed to the My Orders section in the Rewards catalog.
Click on the Details hyperlink for the applicable order. Next, click on the Redemption Link hyperlink, enter the Challenge Code and follow the instructions. Don’t forget, if the email isn’t in your inbox, please check your spam or junk folder.
What do I do if I receive an incorrect or damaged merchandise item?
Notify the ITP Rewards Program of any incorrect, damaged or defective merchandise within ten (10) days of your delivery date.
Still have questions?